Emirates and Dubai International Airport are working with local schools, autism groups and key stakeholders on a new initiative in an effort to improve the travel experience for neurodivergent passengers.
The ‘travel rehearsals’ have been designed to allow neurodivergent passengers to practice their journey through the airport and on board the plane, during which they are provided boarding passes and passed through security, to recreate the experience of complete trip.
Throughout the entire process, those involved are accompanied by family members and therapists, with the aim of empowering families to navigate the travel process while providing key learnings for Emirates and the airport.
One example highlighted by the operator is ‘Emirates superfan’ Humza Dabab, who is autistic. Humza, 11, recently flew from Melbourne to Dubai with his family and enjoyed an “Emirates VIP experience” before his flight.
The travel trials add to a number of initiatives Emirates and Dubai International Airport currently have in place to support travelers with additional needs, including improved employee training, autistic-friendly routes for navigating the airport , priority boarding, free parking and the ability to reserve meals in advance. .
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